For players aged 21 and above only

Ensure Responsible Gaming at pq222

Enjoy entertainment safely — pq222 gives you effective tools such as deposit limits, time-outs and self-exclusion to keep you protected.

Safe and Responsible Gaming

Why is Responsible Gaming Important?

At pq222 we believe that online casino and betting is an entertainment activity — not a reliable source of income. Responsible gaming means enjoying the experience while staying aware of your budget, your time and your state of mind. When gaming becomes a source of stress rather than enjoyment, it is time to take a break.

To ensure the protection of the many players on our platform, pq222 has put in place various tools and policies. For players in Bangladesh we provide 24/7 live chat support in Bengali so that help is always available quickly whenever it is needed.

We firmly believe there is no alternative to responsibility if you want to get the most enjoyment out of gaming. Read the sections below and start using the tools that apply to you.

Important Warning

Gambling addiction can be a serious problem. If you feel you cannot control your gambling, contact our support team right now.

For players aged 21 and above only

Our Protection Tools

For responsible gaming at pq222 we provide the following tools. You can request to activate any tool via live chat or email.

Deposit Limit Setting

You can set a maximum deposit limit on a daily, weekly or monthly basis. Once a limit is set it cannot be exceeded, keeping your budget under control.

Time-Out

You can take a temporary break from 24 hours up to 30 days. During this time your account will be fully locked and no transactions can be made.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, activate long-term self-exclusion. Your account can be kept closed for a minimum of 6 months or permanently.

Gaming Time Limit

Set a limit on how many hours you play each day. When the set time is up, the system will automatically notify you to end your session.

Age Verification

Age verification is mandatory when registering at pq222. Only individuals aged 21 or above may open an account and play on our platform.

24/7 Support

Our Bengali-speaking support team is always ready to help with any matter related to responsible gaming. Contact us via live chat or email.

Self-Assessment: Warning Signs

Ask yourself the questions below. If the answer to more than one is yes, please contact our support team.

01 Have you spent more money on gambling than your set budget?
02 Have you placed larger bets trying to "win back" money lost gambling?
03 Has gaming caused harm to your family, friends or career?
04 Have you tried to stop gaming but been unable to?
05 Do you feel anxious or angry when you lose at gambling?
06 Have you placed bets by taking on debt or breaking into your savings?

The Golden Rules of Safe Gaming

Following these simple rules will keep your gaming experience enjoyable at all times.

  • Only play with money you can afford to lose.
  • Set a time limit and a budget before each session.
  • Do not chase losses by placing more bets.
  • Avoid gaming when drinking alcohol or under mental stress.
  • Take regular breaks and spend time on other activities.
  • Never think of gambling as a source of income.
  • Let your family know how much time and money you are spending.
  • If you feel there is a problem, seek help straight away.

Protecting Minors

Age Verification Policy

pq222 firmly believes that online gambling is for adults only. Under our policy, no person under the age of 21 may open an account or play on our platform.

We verify age at registration. If there is any doubt about the age of an account, we may request additional identity documents.

Prevent Minors from Accessing Your Device

Take the following steps to prevent minors from accessing your device:

  • Do not share your account password with anyone.
  • Log out of your account after playing.
  • Use parental control software on your device.
  • Do not leave your device within reach of children.

Financial Limits Policy

As part of responsible gaming, pq222 maintains a transparent financial policy. Follow the limits and stay protected.

৳200

Minimum deposit

The minimum deposit per method is ৳200.

৳800

Minimum Withdrawal

The minimum amount per withdrawal request is ৳800.

30 min – 3 hrs

Withdrawal time

Processing is usually completed within 30 minutes to 3 hours.

bKash · Nagad

Payment Methods

Transact via bKash, Nagad, Rocket and bank transfer.

Support and Contact

If gambling is causing problems for you or someone you care about, do not wait — get help now. Our team is always here for you.

Live Chat

Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Use live chat for immediate assistance.

24/7 Direct Support

Email Support

Send a request for responsible gaming, self-exclusion or account closure:

[email protected]

Emergency Support

Gambling addiction is a mental health issue. Tell your family or a trusted person and seek professional help.

We are always ready to guide you in the right direction.

Frequently Asked Questions

To activate self-exclusion, contact our 24/7 live chat or email us at [email protected]. Our team will lock your account for a set period — from a minimum of 6 months up to permanent. During self-exclusion you will not receive any promotional communications.

Decreasing a deposit limit takes effect immediately. However, a request to increase the limit takes effect after 7 days — this waiting period is intentional, to prevent decisions made in the heat of the moment. Contact live chat to change your limit.

A Time-Out is a short-term break — from 24 hours up to 30 days. Once it ends, the account is reactivated automatically. Self-exclusion is a long-term measure — a minimum of 6 months — and reopening the account at the end requires following a specific process.

Start by having an open conversation with them, offering support without judgment. Let them know about pq222's support team. It is possible to request self-exclusion on behalf of a third party via our email or live chat. Seeking advice from a professional mental health specialist may also be helpful.

No. pq222 strictly enforces a 21+ age policy. Age is verified at registration and identity documents may be requested if there is any doubt. Accounts belonging to minors are closed immediately and no deposited funds are returned.

Yes. Any balance remaining in the account at the time self-exclusion is activated will be returned subject to withdrawal conditions being met. Contact [email protected] regarding this and our team will help you complete the process.

Enjoy pq222 Responsibly

Stay safe, play within your limits and let entertainment remain entertainment. Check the FAQ to learn more or start playing now.

View FAQ Casino Slots Cricket Homepage