pq222 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how pq222 collects, uses, and protects your data.
Introduction and Applicability
pq222 ("we", "our", "platform") operates a trusted online entertainment platform for players in Bangladesh. This privacy policy describes how we collect, process, store, and protect the personal information of users of our website pq222.cam and related services ("services").
This policy applies to all of the following: any person visiting our website; registered members and account holders; and any person who contacts our customer support. We are committed to complying with applicable data protection laws and regulations.
What Information We Collect
pq222 collects only the information necessary to provide our services. We may collect the following types of information:
Personal Identity Information
- Full name and date of birth
- Email address
- National ID or passport number (for identity verification)
- Residential address
Financial Information
- bKash, Nagad, Rocket mobile banking numbers
- Bank account details (when required)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address and device identifiers
- Browser type and operating system
- Login time and session information
- Cookie and tracking data
Gaming Activity Information
- Betting and game history
- Win and loss records
- Preferred game categories
- Bonus and promotion usage information
Purpose of Data Use
pq222 uses collected information for the following legitimate purposes. We will never use your information beyond these purposes without your consent:
3.1 Account Management and Identity Verification
We use your personal information to create, manage, and secure your account. Age verification (21+) and identity confirmation are part of our responsible gaming policy. Identity verification is essential to prevent fraudulent activity.
3.2 Financial Transaction Processing
Financial information is required to process deposits and withdrawals via bKash, Nagad, and Rocket. We retain transaction records to ensure secure transactions and to prevent money laundering.
3.3 Customer Support
We use your account and transaction information to resolve your issues and provide 24/7 live chat support. This helps us deliver fast and effective assistance.
3.4 Responsible Gaming Monitoring
As part of our responsible gaming commitment, we monitor gaming activity. This information is used to identify unusual activity and to help set limits when needed.
3.5 Platform Development and Analysis
Gaming and browsing data is analysed to improve our service quality, add new features, and enhance user experience. This analysis is always performed in aggregate, not at an individual level.
Data Storage and Security
Technical Security Measures
pq222 uses industry-standard security measures to keep your information safe. All our data transmissions are protected by SSL (Secure Socket Layer) encryption. Stored data is secured with AES-256 encryption. Firewalls and access controls are used to prevent unauthorised access to servers.
Data Retention Period
We retain your information only for as long as necessary. Active account data is maintained for a defined legal period even after the account is closed. Financial transaction records are retained in accordance with regulatory requirements. Personal information is deleted within the applicable timeframe after a request to close your account.
Sharing Information with Third Parties
pq222 never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:
5.1 Payment Processors
The necessary financial information is shared with the relevant payment processor to complete transactions via bKash, Nagad, Rocket, and bank transfer. These organisations operate under their own privacy policies.
5.2 Game Providers
Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers may receive the minimum information necessary to operate their services. They may not use your information for any additional marketing purposes.
5.3 Legal Obligations
We may be required to disclose information where required by legal process, court order, or government directive. In such cases, we will provide only the minimum information necessary to fulfil the legal requirement.
5.4 Technology Service Providers
Limited information may be shared with trusted technology partners for site hosting, analytics, and cybersecurity services. These organisations are bound by contract with us and are required to adhere to strict privacy standards.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the pq222 website. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
Required for basic site functionality. Maintain login sessions and security. These cannot be disabled.
Analytics Cookies
Collect statistics on site usage. Help understand which pages are visited most. Assist in improving services.
Functionality Cookies
Remember your preferences. Save language and settings. Provide a personalised experience.
Session Cookies
Automatically deleted when the browser is closed. Hold temporary navigation information. Ensure maximum privacy.
You can manage cookies by changing your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.
Your Rights and Controls
As a user of pq222, you have important rights over your personal information. We fully support these rights:
Right to Access Information
You have the right to know what information we hold about you. You can request a copy of your account information at any time. We will provide the information within a reasonable time after receiving your request.
Right to Correct Information
You have the right to request correction of any errors or inaccuracies in your information. Some information can be updated directly from your account settings. For complex corrections, please contact our support team.
Right to Delete Information
In certain circumstances, you have the right to request deletion of your personal information. However, some information must be retained for a specific period to meet legal obligations and financial regulatory requirements.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes. A request to stop marketing communications can be made at any time. We will refrain from any additional contact beyond business communications.
Protection of Minors
Age Verification and Child Protection Policy
pq222 strictly provides services only to those aged 21 and above. We do not intentionally collect any personal information from anyone under the age of 21. Age is verified during the registration process and documents may be requested when needed.
If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. Preventing minors from participating in gambling is central to our responsible gaming policy.
Policy Changes and Updates
pq222 may update this privacy policy from time to time. Changes may be due to applicable legal changes, the addition of new services, or improvements to our business practices.
Our Commitment Regarding Changes
- Before significant changes, we will notify you by email or via a notice on the platform.
- The "Last Updated" date will be noted at the top of the revised policy.
- Continued use of the platform after changes will be considered your agreement to the new policy.
- If you do not agree with the changes, you may request to close your account.
- We will provide a copy of the previous policy upon request.
Privacy Contact Information
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights over your information, please contact us: